Privacy Policy

Last Updated: June 28, 2026

At CTSOK ("we"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. By using our website, you agree to the terms of this policy.

1. Information We Collect

1.1 Personal Information

When you contact us through our contact form, we may collect the following information:

• Name
• Email address
• Company name
• Phone number (if provided)
• Message content

1.2 Automatically Collected Usage Information

We automatically collect information about your use of our website, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and search terms
• Clickstream data and browsing behavior

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage or disable cookies through your browser settings.

2. Third-Party Services

2.1 Google Analytics

We use Google Analytics to analyze website performance and user behavior. This service may collect the following data:

• IP address (anonymized)
• Browser type and version
• Operating system
• Screen resolution
• Referring website
• User interactions (clicks, scrolling, etc.)

Google processes this data according to its own privacy policy. You can opt out of Google Analytics here.

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our website and service quality
• To analyze usage patterns and optimize user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

Marketing Communications: We do not send marketing or promotional communications without your explicit consent.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With service providers who help us operate our website (e.g., Google Analytics)
• When required by law, court order, or government request
• To protect our rights, property, or safety and that of our users
• In connection with a business transfer, merger, or acquisition (with prior notice)

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for no more than 2 years, unless needed for business purposes or legally required. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access Right: Request a copy of the personal information we hold about you
• Rectification Right: Request correction of inaccurate information
• Erasure Right: Request deletion of your personal information
• Restriction Right: Restrict how we process your information
• Portability Right: Request to receive your information in a structured format
• Objection Right: Object to processing of your information
• Withdrawal Right: Withdraw any consent you have previously given

How to Exercise Your Rights

To exercise any of the above rights, please contact us via email: info@ctsok.com

We will respond to your request within a reasonable timeframe (typically within 30 days). To verify your identity, we may request additional information from you.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence (e.g., Google Analytics data storage). We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CTSOK
Email: info@ctsok.com

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which CTSOK is registered, without regard to its conflict of law provisions.